Sunday, January 19, 2020

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tPremium Care

The ideal complement to your Maintenance Agreement

Our tPremium Care is like having a virtual GoldMine administrator at a fraction of the cost.  We proactively install the latest recommended application updates & upgrades on your system for supported software & applications giving you the peace of mind that your system will be at its best.

 As a customer of this service, technician time is discounted from our normal rates, or combined tPremium Care with our tFlex Support for fully managed support.

Features Included:

  • Installation of the latest recommended updates &/or upgrades for:
    • GoldMine (server and workstations)
    • SystemPlugin
    • GM Record Security
    • Server Management Kit
    • Microsoft Windows Server
  • Annual system reviews and recommendations
  • Discount for technician time for other issues

Cost is based on your installed applications and the number of end users. You must remain current on maintenance agreements for all covered products.